Privacy and Policy
1. Introduction
Opulent Horizons and other related entities (We or Us) respect the privacy of the personal information that it collects and is committed to managing that information in a responsible manner. “Personal information” is information we hold which is identifiable as being about you.
We, like other companies operating in Australia, are bound by the 13 Australian Privacy Principles (APPs) as set out in Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (as amended), which governs the way we collect, use, disclose, secure and otherwise manage your personal information.
In addition to this, Opulent Horizons is governed by other laws including but not limited to the General Data Protection Regulation (GDPR) (EU) 2016/679, a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA. We want to ensure your online experience with us is satisfying and safe. Our aim is to safeguard your privacy and the security of your personal information whilst providing a personalised service that meets your individual needs and preferences. We take this stance not just to fulfil our legislative obligations under the Act, but also because we value your trust and our ongoing relationship. Our privacy policy below explains how we will collect and use the personal information that you may give us. We may vary this policy from time to time and the current version will be published on this site.
2. What we do when we collect your information
When completing an inquiry or application form with us, you will be asked to submit personal information about you and your personal circumstances in order to receive services from Opulent Horizons.
The basic personal information we may collect from you is information that can identify you, such as:
- Your name, address and contact details (including email and telephone);
- User IDs and passwords relevant to our website at www.opulenthorizons.co
- information about the services provided to you by us, our agents and service providers;
- commercial in confidence information;
- records of communications or inquiries with Opulent Horizons; and
- other information relevant to providing you with the services you are seeking.
More specific personal information we may collect from you, includes the following:
- copies of identification such as passport, driver’s licence, utilities notice, deeds, etc for identification requirements under appropriate Anti-Money Laundering and Counter-Terrorism laws;
- bankruptcy details;
- bank account and credit card account details;
- tax file number; asset holding, shareholding entity details; and/or
- any other personal information which we may require to provide the products and services to you.
We may also need personal and financial information in order to supply information on products and services or to help us identify you when you contact us. When we collect this information, Opulent Horizons will only do so over a secure connection. If you communicate with us via email please be aware that the nature of communication over the web is such that emails may or may not be secure and may pass through several different countries on route to us.
Please be advised that Opulent Horizons cannot accept responsibility for unauthorised access to your information that is outside our control. We may also obtain information from publicly available sources such as other trusted and accredited third parties that will have authority to pass on your information, however we will always act in accordance with our policies.
3. The Opulent Horizons Data Protection Notice
All persons have the right to ask for a copy of all personal information pertaining to that individual and to correct any inaccuracies that may be found. For protection and training purposes, telephone calls to us may be recorded and/or monitored.
4. Opulent Horizon’s use of sensitive data
5. Cookies
When you visit the Opulent Horizons website, a cookie may be downloaded to your computer. We may also collect information using web beacons. Opulent Horizons cookies and web beacons will provide us with statistical information only that is non-personal, allowing us to track what our platform users do on our Website.
Cookies provide us with basic information such as they duration of time you may have viewed a page on our website, other areas within the site you have visited and other general information. We may also collect information about other websites you may visit after leaving the Opulent Horizons website to improve our site and to enhance your experience of Opulent Horizons.
6. What Opulent Horizons does with your personal information
Opulent Horizons will only use your information for purposes that you would reasonably expect in using our services, that we will inform you of when we collect your personal information or for which you have given us your actual consent.
Opulent Horizons or its trusted partners will not contact you or pass on your information for any marketing or promotion purposes unless you have indicated your consent that we may do so. We are extremely committed to treating all personal data with diligent due care and in accordance with all of the data protection principles set out above.
7. Third party sites
Where our site has links to other websites not owned or controlled by us, we are not responsible for these sites or the consequences of you going on to those sites.
8. Consent, access to your personal information, rights
You have the right to access to the personal information we hold about you. There is generally no cost for accessing the personal information we hold about you, unless the request is complex or resource intensive. If there is a charge, we will let you know in advance of the cost so you can agree to this